The products are sent / received in the following ways:
1) Product delivery to the desired address through the cooperating company ELTA courier (for items up to 10 kg).
2) For the heavy items that you want us to send you, it is convenient to send with a transport agency. The charge in this case ranges from €3 – €20 for each parcel depending on the agency and the volume of the parcel and the place of dispatch. In this case, cash on delivery is not accepted. The amount of the order should be deposited into our bank account at the contracted bank. After the order there will be an update on the cost before shipping
Shipping costs are as follows:
1. Free shipping for the cities of Xylokastro & Derveni
2. Shipping by courier (ELTA COURIER)
For shipping to land and island destinations of the ELTA COURIER network, the charge is: €3.31 up to 2kg and €1.35 extra for each additional kg. For shipping to land and island destinations with cash on delivery of the ELTA COURIER network, the extra charge is €1.90. Delivery at a predetermined time / Saturday delivery has an extra charge of €4.35
After telephone communication, the products can be delivered to the agency/carrier indicated by the customer.
Product delivery time:
For orders within Xylokastro & Derveni the delivery is the same day and for the rest of Greece it is from 1 to 3 working days. (For the 1st 10th day of January each year there may be delays due to inventory.)
Excluded are goods that are on order or in the absence of availability, whose delivery is implemented after communication with the customer. The above delivery days can be changed by the courier company/carrier. In this case you will be notified by email. In any case, the company is not responsible for any delay due to the cooperating courier company.